Terms & Condition

Welcome to WebSecurityXperts!

These terms and conditions outline the rules and regulations for the use of WebSecurityXpert’s website and the services that it offers.

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use WebSecurityXpert’s website if you do not accept all of the terms and conditions stated on this page.

Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using the website https://www.websecurityxpert.com owned and operated by Aristi Systems

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use this website.

Terms of Service (“Terms”):

Last Updated: 09/04/2020

 

The following terminology applies to these Terms and Conditions mentioned hereafter:

  1. “Client”, “You” and “Your” refer to you, the person accessing this website and accepting the Company’s terms and conditions.
  2. “The Company”, “Ourselves”, “We”, “Our” and “Us” refer to our Company.
  3. “Party” and “Parties” refer to both the Client and ourselves, or either the Client or ourselves.

All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of India. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Our Obligations:

Depending on the client’s fulfilment of payment obligations for their subscribed services, WebSecurityXpert will provide SSL Installation Service, Malware Removal Service and any other Cyber Security Related Services subject to the standards outlined in the Service Level Agreement(s) for the term of the agreement.

Your Obligations:

Clients must comply with WebSecurityXpert’s Acceptable Usage Policy, cooperate with our staffs, ensure that account information remains up to date, pay service fees on time and adhere to all the terms and conditions as specified in the respective Service Agreements.

Term:

The term of service can be selected by the client during placing the order on our website. Term can also be adjusted after signup via service request. The term begins upon the processing of subscription order. Successful order processing is subject to payment of referenced invoice. Unless subscriber specifies otherwise through either (i) cancellation notice within acceptable notice period; (ii) request for term augmentation; the term, in length equal to its prior term, will renew automatically

Billing, Invoice and Payments:

It is your responsibility to ensure that payment of service fees are duly paid before the due date specified on the invoice. Clients agree that payments for services incurred at WebSecurityXpert shall be paid by valid payment method as mentioned in the respective Service Agreements. Payments via any other payment method beyond the aforementioned will not be accepted. Clients agree that WebSecurityXpert is authorized to proactively charge any subsequent renewals, monthly, annual, or other, using payment method available on file.

Packages and Pricing Structures:

WebSecurityXpert reserves the right to change the pricing structure applicable to any package on any account at anytime with or without any prior notice.

Subscription Cancellation:

You reserve the right to cancel the service for if we are not able to fix SSL Installation on your server,  Remove Malware from your Site. Please note that cancellation service of should be notified to WebSecurityXpert via formal email.

Service Level Agreements:

WebSecurityXpert offers industry-leading Service Level Agreements to its clients. Response and Resolution SLA applicable for a particular service will be clearly mentioned in the Service Quotation and Service Agreement duly signed by the parties. It’s the obligation of WebSecurityXpert to maintain the promised SLA terms as per the concerned Service Level Agreement.

Termination Policy & Refunds:

If you terminate your receipt of the services prior to the end of the initial term or the renewal term, whichever is then applicable  

(a) WebSecurityXpert will not process any refund for the fees paid in advance of such termination until we are not able to deliver the SSL Installation Service or Malware Removal Services which ever purchased by customer.

(b) You will be required to pay 100% of the selected service’s standard charge for each service you are going to purchase.

WebSecurityXpert reserves the right to terminate this Agreement at any time and for any reason by providing  refund to your service within thirty (30) days of purchase of services on our website.

Harassment and Abuse:

Client agrees to engage WebSecurityXpert’s employees in a professional manner. This includes all communication mediums, such as email, helpdesk tickets, live chat, and telephone communication. WebSecurityXpert does not tolerate abuse of any kind towards its employees. This includes all verbal harassment, yelling, swearing, rudeness, threats and any intentionally disruptive behaviour directed at our employees. Any abuse will be construed as a violation of this Terms of Service agreement, and a single warning will be issued in case of violation. If abusive communication continues, we reserve the right to suspend or terminate your account without processing any refund.

Refusal of Service:

WebSecurityXpert holds the right to restrict use of services that we offer. We reserve the right to refuse service to anyone at any time for any reason.

Force Majeure:

WebSecurityXpert shall not be in default of any obligation under the Agreement if the failure to perform the service is due to any event beyond our control, including, but not limited to, significant failure of a portion of the power grid, significant failure of the Internet, natural disaster, war, riot, insurrection, epidemic, strikes or other organized labor action, terrorist activity, or other events of a magnitude or type for which precautions are not generally taken in the industry.

DISCLAIMER:

WEBSECURITYXPERT DOES NOT WARRANT OR REPRESENT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. TO THE EXTENT PERMITTED BY APPLICABLE LAW WEBSECURITYXPERT DISCLAIMS ANY AND ALL WARRANTIES INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. TO THE EXTENT PERMITTED BY APPLICABLE LAW, ALL SERVICES ARE PROVIDED ON AN “AS IS” BASIS.

LIMITATION OF DAMAGES:

NEITHER PARTY SHALL BE LIABLE TO THE OTHER FOR ANY LOST PROFITS, OR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE LOSS OR DAMAGE OF ANY KIND, OR FOR DAMAGES THAT COULD HAVE BEEN AVOIDED BY THE USE OF REASONABLE DILIGENCE, ARISING IN CONNECTION WITH THE AGREEMENT, EVEN IF THE PARTY HAS BEEN ADVISED OR SHOULD BE AWARE OF THE POSSIBILITY OF SUCH DAMAGES.

By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use WebSecurityXpert’s website if you do not accept all of the terms and conditions stated on this page.

 

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GavBit Private Limited

A-812, Titanium City Center, Prahlad Nagar, Ahmedabad – 380051

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